FAQs
Products
I am a complete beginner – is this for me?
Absolutely! Tammy has had over 500 students to date, many of them complete beginners. The video tutorial is a step by step guide on how to mix paint and create a fluid art piece with ease. Whether you’re a beginner or an experienced artist, our tutorials will inspire and support you on your Fluid Art journey.
What's included in the box?
In every box you will find two canvases or painting surfaces (sometimes we surprise you!), the paint supplies for the project, and printed instruction sheet with a link to the video tutorial.
If a technique requires a special tool or gadget – that will be there too! We feature a variety of color palettes but you are welcome to substitute your own paint if you would like a different palette. There are also seasonal changes to the palette which will allow you to change out the art in your home to match the current season.
What supplies aren’t in the box that I need?
Great question – these items are helpful to have on hand:
- US Floetrol - Lowe's, Home Depot, Amazon - A liter is plenty but a gallon is more economical.
- Digital kitchen scale (not required but helpful when mixing paint)
- Gloves
- Cups
- Stir sticks
- Cups or thumb tacks to elevate canvas
- Water
- An area to paint in
Don’t worry – there is a getting started video that will help you set this up and answer many of your questions.
What is the “Getting Started” box? How is it different than the other months?
The Getting Started box is the very first box everyone receives when they subscribe. This box is designed to give you a more in-depth explanation of setting up your painting space, mixing paint, and answering a lot of beginner questions that we have found helps set you up for success with box 2, 3, etc.
The Getting Started box also contains extra supplies that are not provided in other boxes such as a mat for your table, reusable stir sticks, cups specifically chosen to help you with measuring and mixing paint, and an easy beginner technique that starts you off with a palette and style that is going to be a success! Our experience with hundreds of beginner students has been rolled into this Getting Started class and box. Many of the items can be cleaned and reused!
How can I take an in-person class?
Tammy teaches mostly in the SW Florida area, but you can see all of her in person class offerings on her Facebook account Tammy DeCaro Art https://www.facebook.com/TammyDeCaroArt
Do you have other subscription boxes for creating art?
Hold onto your Stir Sticks – we are working on other art mediums and sub boxes for the future. If you have a great idea, we would love to hear about it – just send an email! You will be the first to know when a new type of creative box is available. We understand that artists love to experiment and learn new art mediums. You can help us get there by sharing your experience with the Fluid Art Monthly Club on your socials!
Why is there a waitlist to get into the Club?
We order product months in advance and it is difficult to predict quantities unless we close our club periodically. We are a family-owned small business and our commitment is to give you everything you need along with a video tutorial every month that is a quality piece of art.
This takes time and manpower to achieve success. We open our wait list when we are ready to grow the membership and can provide excellent customer service to our existing members. We also really enjoy getting to know our members on an individual level so that we can provide attention and love to each and every one!
What if I want to do more than one project a month?
Soon we will have products available for individual sale such as paint, canvases, and supplies from the “Getting Started” box that you can buy directly from our website. You will have extra paint in most boxes – start building up your paint supplies with the sub box paints. We also offer affiliate links on the affiliate page to additional products and supplies. While waiting for your next subscription box, you are invited to share any and all projects in our private FB group – we are a learning subscription and want to see your progress. If you have ideas for future boxes about color palette or techniques, share that too!
How do we purchase more than one box per address?
If you are painting as a group of friends or family, reach out to us for details on how to sign up for multiple boxes shipping to one address.
I have a group of people (girls night, party event, business, special interest club, baby/wedding shower, etc) that wants to bulk purchase a one-time box to use for an event. How do I do that?
This is a fun and exciting way to create as a group for a party or club. Reach out to us via email and we can discuss bulk orders and the best techniques to teach to a large group. We can also help by providing additional support for group learning.
Tammy started her Fluid Art classes by providing fundraiser and team building paint parties in healthcare – and she still does these for select groups in the Florida area. We have held parties for women’s clubs, churches, segments of healthcare staff and patients, Alzheimer’s support groups, kids camp, teen parties, bridal and baby showers, neighborhood/HOA, Business Creative Breaks/Team Building, date night for supper clubs, the list goes on!
Orders and Subscription Management
How do I pause, skip or cancel my subscription?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order.
After creating a new store account, login and click "My Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription.
How do I update my payment information?
Login to your account and click "My Subscriptions". From there, select "Manage Subscription" on your active delivery. Click the "Update" button under the "Payment" section and update your preferred method of payment. Be sure to remove any old/outdated payment methods!
How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order.
After creating a new store account, login. Once you login, you’ll see a list of recent orders and their fulfillment and tracking statuses.
How do I track my order?
After your shipping label has been printed, you'll receive an email from us with tracking information.
You may also obtain a tracking number by logging into your account, and clicking “Order History” in the "My Accounts" links section.
FAQs T-Shirt Club and Glass/Resin Kit
What is the Artist Monthly T-Shirt Club?
The Artist Monthly T-Shirt Club is a subscription that sends a new, art themed t-shirt every month right to your door. When the club is full, there will be a waitlist for you to sign up so you will be first to know when the club opens up again!
What is the Coastal Christmas Kit?
The Coastal Christmas Kit is a one-time purchase glass/resin kit which is pre-ordered and delivered by first part of October. The kit will have two cradled wood panels, paint, crushed glass, tree top and trunk, and an 8-ounce resin kit.
Included in the kit is a video tutorial which teaches you all of the skills to complete two beautiful unique holiday art pieces.
Let us know how you like the kit! We are always interested in finding from our customers what projects you want to see next - in a kit (one-time purchase) or in a subscription box!